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Ordering Information

ONLINE PAYMENTS

UKGE uses two of the worlds most respected online payment systems, Payment Sense and Paypal. Your card details are not stored, nor seen by us, as they are processed directly with these providers, ensuring the highest level of security to all our shoppers. You can order online via our advanced shopping system. We accept the following cards.



STUDENTS

We offer 10% discount for students If you have an ".ac.uk" email, simply registering on this site will automatically apply 10% discount. But, if you don't have an educational email ending in "ac,uk", or, if you prefer to use your own email, then you can apply for an account and provide evidence such as a student card or letter.See Student discounts page for more info..

PAY BY PHONE

If you prefer, you can either checkout your order, choosing the "pay by phone" option, and then we will process your card manually over the phone. Or, you can simply telephone through your whole order. We accept all the cards above. Phone lines open Monday-Friday 7.30am to 3.30pm. 01502 725205

BACS/BANK TRANSFER

We accept bank transfers and bacs, please phone for our bank details. 01502 725205

PAYPAL

We also accept payment by direct PAYPAL transfer (send money via PayPal):

TRADE

We have thousands of trade accounts for universities, colleges, schools, councils, shops, services and government departments around the world. Please see trade accounts and educational orders.

DELIVERY PRICES

Our website calculates shipping based on total weight of your order (which is a much fairer system), where in the UK or world you are, and how fast you want it. We have many options such as economy, priority or timed.

If you want to find out the cost of delivery, place items in your shopping basket. Then, click "view basket" and all shipping options will be shown along with the delivery prices. This gives you an instant price of shipping without even having to checkout an order.

International Orders: Our website tries hard to accurately calculate shipping prices. Because international rates are set at both weight and volume, sometimes light weight and bulky goods, e.g. plastic boxes, are under calculated. In such cases we may need to charge an additional shipping charge to cover the actual cost of shipping to us. We recommend for such items you email us for a quote prior to ordering. 

PRIVACY POLICY

We comply with European law on privacy. Please see our full privacy policy.